Frequently asked questions.
Everything you need to know about HydroVana. Find quick answers about tracking, reminders, personalisation, privacy and support.
Getting Started
Account setup and onboarding
What is HydroVana?
HydroVana is your personal hydration assistant. It helps you set daily water goals, track your fluid intake, receive timely reminders, and monitor your hydration habits over time.
How do I create an account?
Sign up using your email address. Enter the verification code we send you, complete your profile, and follow the onboarding steps to personalize your hydration goal and reminders.
How is my daily hydration goal calculated?
HydroVana uses your profile information, including your age, weight, height, and lifestyle, to recommend a daily hydration target. Your actual fluid needs may also depend on your activity level, climate, diet, and health conditions.
Tracking Hydration
Daily goals and beverage logging
How do I log my water intake?
Open the Home screen and tap Add H₂O. Select your serving size or enter a custom amount to update your daily hydration progress.
Can I track beverages other than water?
Yes. You can log supported beverages, such as tea and coffee, using the beverage-tracking options. Remember that beverages differ in their hydration effects, so water remains a great everyday choice.
What happens when I reach my daily goal?
HydroVana updates your progress and celebrates your achievement. If Daily Goal Alerts are enabled, you can also receive a notification when you reach your target.
Can I change my daily hydration goal?
Yes. You can adjust your goal from the Home screen using the goal control. Choose a target that suits your routine, and consider professional guidance if you have a medical condition that affects your fluid requirements.
Reminders & Notifications
Stay on track throughout the day
How do hydration reminders work?
HydroVana sends reminders throughout your configured reminder schedule to help you remember to drink. Enable Push Notifications in Settings and allow notifications in your device settings.
Can I customize my reminder schedule?
Yes. You can configure your wake-up time, sleep time, and reminder frequency during onboarding or through the relevant settings. Choose intervals that fit comfortably into your daily routine.
Why am I not receiving notifications?
Check that HydroVana notifications are enabled in the app and in your phone's system settings. Also check Do Not Disturb or Focus mode, battery restrictions, and your reminder schedule. If notifications still do not work, contact support.
History & Personalization
Review your progress and preferences
Where can I view my hydration history?
Tap History in the bottom navigation bar to review your previous hydration records, daily totals, and goal achievements for available dates.
Can I update my personal information?
Yes. Open My Profile, edit the relevant details, and tap Save Changes. Keeping your profile accurate helps HydroVana provide a more relevant hydration recommendation.
Can I change the units or appearance of the app?
Yes. Open Settings to access available preferences, including measurement units and appearance options. The choices displayed may depend on the features supported by your app version.
Privacy, Security & Support
Your data and account assistance
Is my personal information secure?
HydroVana is designed with your privacy in mind. Please review the app's Privacy Policy to understand what information is collected, how it is used, and how it is protected. Avoid sharing verification codes or account credentials with anyone.
How can I get help or report a problem?
Open Settings → Help & Support to contact the HydroVana team. Describe the issue and include relevant details about your device and app version so the team can assist you.
Off boarding
Delete your account or cancel a payment
How do I delete my account?
Your HydroVana account is managed through our identity provider (IDP). To delete it, open the HydroVana account portal (it opens in a new tab), sign in with the email address you used to create your account, and follow the on-screen instructions to delete your account. Please see our Privacy Policy for details on what happens to your data after deletion.
How do I cancel a payment or subscription?
Payments are handled by the app store you purchased through, so they cannot be cancelled from the HydroVana app or this website. Open your App Store purchases and subscriptions, find HydroVana, and follow the information shown there to cancel. Deleting your HydroVana account does not automatically cancel a store subscription, so please cancel it in the store as well.
Still need help?
Our support team is here to help you stay on track.
HydroVana · Your Intelligent Hydration Assistant
hydrovana@reverseagecode.com
HydroVana · Your Intelligent Hydration Assistant